Pizza Heaven Bistro Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Shipping & Delivery4.4
- Customer Service4.5
- Price & Quality4.8
- Return Policy5.0
Recent Customer Reviews (14)
Aubert Sacré
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Reyna Simmons
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Byron Tompkins
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Mohammad Aslakhanov
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Abu Akhtakhanov
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Van Maxfield
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Gyuszi Paál
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Rebecca Lawrence
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Emily Barton
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Timothy Tellier
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Pizza Heaven Bistro Pros & Cons
Pros
1
Ease of use: The system is user-friendly and easy to navigate for employees of all tech levels, making menu setup and order management straightforward.
2
Customization: Allows customization of menus, modifiers, upsell prompts, and employee management, adapting well to specific restaurant needs.
3
Comprehensive features: Includes online ordering, reservations, customer loyalty programs, inventory management with detailed cost tracking, and order routing to kitchen/bar printers.
4
Reporting: Provides easy access to daily, monthly, and yearly reports to help with business insights and menu optimization.
5
Customer loyalty tools: CRM features enable rewarding repeat customers and targeted communication via SMS, email, and push notifications.
6
Integration: Payment terminal integration simplifies transactions and reduces discrepancies between register and terminal.
CONS
1
Customer support issues: Some users report difficulty reaching support, slow response times, and poor customer service experiences.
2
Payment options limitations: In some regions (e.g., Canada), payment processing options are limited to specific providers like Chase and Moneris.
3
Pricing and billing problems: Reports of unexpected charges and confusing fees have been noted, with some users experiencing ongoing billing disputes.
4
Technical complexity: Programming and setup can be somewhat technical, requiring assistance initially.
5
Software updates: Some users find frequent updates disruptive or problematic.
6
Lack of chip card swipe: Some hardware limitations, such as no chip card swipe, have been mentioned.
Pizza Heaven Bistro Features and Benefits
Features
Ease of use
The system is user-friendly and easy to navigate for employees of all tech levels, making menu setup and order management straightforward.
Customization
Allows customization of menus, modifiers, upsell prompts, and employee management, adapting well to specific restaurant needs.
Comprehensive features
Includes online ordering, reservations, customer loyalty programs, inventory management with detailed cost tracking, and order routing to kitchen/bar printers.
Reporting
Provides easy access to daily, monthly, and yearly reports to help with business insights and menu optimization.
Customer loyalty tools
CRM features enable rewarding repeat customers and targeted communication via SMS, email, and push notifications.
Integration
Payment terminal integration simplifies transactions and reduces discrepancies between register and terminal.
Menu Management
Create, edit, and customize menus easily; low inventory alerts; ability to route orders to different kitchen stations; add modifiers on the spot.
Customer Loyalty & CRM
Reward repeat customers, suggest favorite items to servers, communicate loyalty programs and discounts via SMS, email, or push notifications.
Tableside Ordering
Servers can take orders directly at the table via mobile devices, improving order accuracy and customer satisfaction.
Staff Management
Employee profiles, role-based permissions, clock-in/clock-out, scheduling, and payroll tracking.
Inventory Management
Track ingredient quantities and costs, receive alerts for low stock, analyze menu item profitability to optimize offerings.
Reporting & Analytics
Access sales data, labor costs, and inventory reports remotely to make informed business decisions.
Customer Web App
Allows guests to access menus, loyalty programs, reservations, and digital gift cards easily from their devices without downloading an app.
Menu Variety
Includes vegan and gluten-free options.
Local Dining Spot
Reputation as a local dining spot.